Fb71's Privacy Policy

01 Introduction

Fb71 (https://fb71.one) is a trusted online gaming and betting platform in Bangladesh. We believe a player's privacy is just as important as their winnings — which is why fb71 handles all user data with the highest level of care.

This privacy policy clearly sets out what types of information fb71 collects, why it is collected, where it is stored, and how it is kept secure. We want you to use our platform with full awareness.

This policy applies not only to the website, but equally to all services provided through fb71's mobile app, live chat, email communications, and any other channel.

02 What information we collect

Fb71 only collects information that is necessary for platform operations, security, and legal compliance. The types of data we collect are detailed in the list below:

03 How information is collected

Fb71 collects user information through several methods. You have the right to know about each of these:

• Registration & KYC Form: Information submitted during registration and documents uploaded for identity verification are collected.
• Platform Usage: When you play games, place bets, or make transactions on fb71, a log of that activity is automatically recorded.
• Cookies and tracking: Browsing information is collected via cookies and similar technologies when you visit the website.
• Support Contact: When you contact support via live chat or email, the details of that conversation are stored.
• Third-Party Verification: Relevant information may be collected from payment gateways and identity verification services.

04 How your information is used

Fb71 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is required.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide gaming services, bonuses, and promotions.
• To prevent fraud, money laundering, and other illegal activities.
• To enforce responsible gaming policies and identify problem gambling behavior.
• To share relevant offers and updates with you (you can opt out at any time).
• To improve the platform's technical performance and enhance the user experience.
• To fulfill legal obligations and submit reports to regulatory authorities.

05 Information Sharing & Disclosure

Fb71 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Necessary information is shared with payment providers such as Mobile Banking and Nagad to process transactions.
• Game provider: Limited information may be shared with licensed gaming companies for the operation of gaming services.
• Legal obligations: Information may be disclosed in response to a court order or a valid request from a government authority.
• Fraud Prevention: Specific information may be shared with trusted organizations for cybersecurity and fraud prevention purposes.

Before sharing your data with any third party, fb71 ensures that the party follows equally high data protection standards.

06 Cookie policy

Fb71 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential cookies: These are essential for login sessions, security verification, and core platform functions — fb71 cannot operate properly without them.
• Performance Cookies: Used for page load speed monitoring, traffic analysis, and platform optimization.
• Functionality Cookies: Used to remember your language preferences, game settings, and other personalization options.
• Marketing Cookies: Used to show you relevant promotions based on your preferences. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

07 Information Security

Fb71 protects your data using the highest industry-standard security measures. Our security framework is outlined below:

• SSL/TLS encryption: All fb71 connections are secured with 256-bit SSL encryption. Your data cannot be read by anyone during transfer.
• Data Encryption: Sensitive stored data such as passwords and financial information is kept in encrypted form.
• Two-Factor Authentication: fb71 supports OTP verification when logging into your account.
• Firewall & DDoS Protection: fb71 servers are protected by advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: fb71's security systems are regularly audited by independent third-party experts.
• Staff training: All fb71 staff are trained in data protection and bound by strict confidentiality agreements.

08 Data Retention Period

Fb71 does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Account information and KYC documents — a minimum of 5 years after account closure (as required by law).
• Transaction history — 7 years (in accordance with financial regulatory requirements).
• Gaming logs and activity data — 3 years.
• Support conversations — 2 years.
• Marketing preference data — retained until consent is withdrawn.

After the retention period, your data is securely deleted or anonymised so that you can no longer be identified.

09 Your rights

As an fb71 user, you have several important rights over your own information:

To exercise any of these rights, contact our support team at [email protected]. We aim to respond within 30 days.

10 Protection of minors

Fb71 strictly refrains from serving anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at the time of registration.
• If we become aware that a minor has created an account, it will be immediately closed and all associated data deleted.
• If parents suspect their child is using fb71, please contact our support team immediately.

11 Policy Changes

Fb71 may update this privacy policy when necessary. Before any significant changes, we will:

• We will publish a notice on the platform.
• We will notify you via your registered email or mobile number.
• We will update the "Last Updated" date at the top of this page.

Continued use of fb71 after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.

12 Contact

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our dedicated data protection team:

• Email: [email protected]
• Live Chat: Available 24/7 at fb71.one
• Response Time: Typically within 24–48 hours

We are always ready to answer your questions in Bengali.